DRAGOTEC AFTER SALES
YOU CAN COUNT ON US
Despite the highest quality standards, also for our headers the following is true: Every machine only work as good as the service that stands behind it. Therefore, we at Dragotec ensure that wherever Olimac machines are running, a sufficient number of spare parts and trained service staff is available.
With our factory service, we make sure that your header gets through the harvesting season without any problems. Should a mishap occur, our harvest emergency service together with numerous external warehouses guarantee that spare parts are available everywhere and at all times.
ON-SITE FACTORY SERVICE
SAFE THROUGH THE HARVEST
Dragotec International offers an official factory service for all Olimac harvesting heads. No matter the age of your machine, we will provide a proper service and make sure that the next season passes without any problems.
BENEFITS OF OUR FACTORY SERVICE
- Installation and instruction of new machines
- Maintenance, repair, and conversion of used machines
- Fully equipped service vehicles with trained factory mechanics
- Repairs on demand and by prior agreement
- Guaranteed genuine parts at correct prices
GUARANTEED SPARE PART SUPPLY
SPARE PARTS ON DEMAND
Our goal is to provide all Olimac customers with spare part availability for their harvesting heads at all times. Our main spare parts stock for Europe is located in Southern Germany. There, sufficient parts are always kept on stock. In addition, we operate various external warehouses together with our dealers and importers. Parts can be picked up at any time or ordered for shipping.
EMERGENCY HARVEST SERVICE
During harvest season an emergency service is provided. During that time we are also available on weekends and holidays and spare parts can be picked up all around the clock. Parts get sent out on the same day as ordered and will be delivered to you the next morning by overnight express.