DRAGOTEC AFTER SALES
YOU CAN COUNT ON US
Despite the highest quality standards, also for our headers the following is true: Every machine only work as good as the service that stands behind it. Therefore, we at Dragotec ensure that wherever Olimac machines are running, a sufficient number of spare parts and trained service staff is available.
With our factory service, we make sure that your header gets through the harvesting season without any problems. Should a mishap occur, our harvest emergency service together with numerous external warehouses guarantee that spare parts are available everywhere and at all times.
Digital spare parts service
Identify spare parts easily
Thanks to our complete digital spare part book, you no longer need to read through thick spare parts catalogs. In addition to the classic spare parts books, we offer our customers a clearly structured digital online spare parts service for their Olimac DRAGO corn- and sunflower heads. With this state-of-the-art technology, Olimac DRAGO users can easily and quickly identify needed Olimac spare part numbers and send their part request directly to us or their local Olimac DRAGO dealer.
The online-based system for Olimac harvesting attachments has been exclusively developed to enable quick and easy operation on all user devices. Regardless of whether the digital tool is accessed from home with a desktop PC or directly from the field with a smartphone or tablet. Olimac customers worldwide benefit from the clear structure of our spare parts service, enabling them to efficiently find the spare parts they need for their Olimac DRAGO harvesting headers.
ON-SITE FACTORY SERVICE
SAFE THROUGH THE HARVEST
Dragotec International offers an official factory service for all Olimac harvesting heads. No matter the age of your machine, we will provide a proper service and make sure that the next season passes without any problems.
BENEFITS OF OUR FACTORY SERVICE
- Installation and instruction of new machines
- Maintenance, repair, and conversion of used machines
- Fully equipped service vehicles with trained factory mechanics
- Repairs on demand and by prior agreement
- Guaranteed genuine parts at correct prices
GUARANTEED SPARE PART SUPPLY
SPARE PARTS ON DEMAND
Our goal is to provide all Olimac customers with spare part availability for their harvesting heads at all times. Our main spare parts stock for Europe is located in Southern Germany. There, sufficient parts are always kept on stock. In addition, we operate various external warehouses together with our dealers and importers. Parts can be picked up at any time or ordered for shipping.
EMERGENCY HARVEST SERVICE
During harvest season an emergency service is provided. During that time we are also available on weekends and holidays and spare parts can be picked up all around the clock. Parts get sent out on the same day as ordered and will be delivered to you the next morning by overnight express.